Irina Gorbatova

408 738 8208


Senior Administrative Manager position, which reqiures skills of responsible administrative coordinator experienced in multiple fields (Accounting, HR, CRM Systems, Marketing, Graphic Design).


  • An energetic manager passionate for company success, effective problem solver and team builder with 11 years of experience in business administration. Coordinated headquarters of a multi-million dollar company with multiple locations; company income grew 4.3 times for the last decade with repetitive business value 98%.

  • 11 years in accounting (QuickBooks Enterprise, A/R, A/P, aging, collections, expense reports, bank reconciliations, corporate banking)

  • Expert in graphic design (14 years). Developed and designed corporate brand images (for Evidence Clinical and Pharmaceutical Research, E-travel Meals, Russian Music Competition, Real Video Gaming, BorzRealty, Milan's Sports Collectibles, Caviar Bizarre, XtremeGamz, Fundidng for NP, JSJ Mobile, Veksler Academy of Music and Dance), produced variety of desktop publishing and web graphics.


  • Highly responsible, punctual and dedicated.

  • Strong organizational sense, excellent problem-solving and analytic skills.

  • Ability to prioritize and manage time well, juggle multiple tasks, meet tight deadlines.

  • Meticulous attention to details, ability to produce error-free work.

  • Excellent interpersonal skills, ability to work well either independently or as part of a team.

  • Ability to learn and apply new knowledge quickly.

  • Advanced knowledge of Word, Excel, PowerPoint, Outlook, QuickBooks, Illustrator, Photoshop, Acrobat Professional. Experience with MS Expression Web.

Professional Background:

10/2009 - present

Director of Operations
VANGUARD Software Solutions, Inc, Mountain View, CA

Managing administrative and accounting issues, resolving operational problems, supervising corporate CRM, supporting executive management, developing graphics for corporate trade shows.

6/2004 - 3/2011

Senior Administrative Manager
Worldwide Clinical Trials, (formerly EVIDENCE Clinical and Pharmaceutical Research), Los Altos, CA
Managed daily operations:
  • Prioritized team workflow,

  • Resolved operational problems,

  • Supported executive management,

  • Office management.

Developed/Improved business processes, policies and procedures for Finance and HR/Administration departments:

  • Pass Through Cost reporting to clients process,

  • Investigator grant payment process,

  • Contracts registry,

  • HR handbook,

  • Electronic and hardcopy filing process.

Supervised work of Finance department including

  • A/R, A/P, aging and collections, bank reconciliations, corporate banking.

Staff recruiting: interviewed, selected candidates, created agreements for employees/contractors, provided guidance and training.


Graphic support:

  • Produced corporate tradeshow folder package, collateral, booth graphics,

  • Managed online publications,

  • Maintained website,

  • Designed posters, programs, flyers, presentations, and website for annual summits held by the company,

  • Coordinated production.

Principal planner of Organizational Committee of International Cardiosummit for medical professionals held in Russia and Ukraine in 2006, 2007 and 2008.


Managed all aspects of the office space: selected a new office space, negotiated lease terms, acquired furniture and IT equipment.


Prepared the corporate documentation package for company sale transaction (multi-million dollar company, with multiple entities in US and Eastern Europe). All deadlines were met.


4/2004 - 6/2004

Presentation Specialist/Graphic Designer

SIEMENS Enterprise Networks, San Jose, CA

  • Produced of elaborate graphic presentations for high-level executives, meeting tight deadlines (approximately 50 presentations during 2 months).

  • Designed presentations for NetWorld+Interop Las Vegas 2004 Event.

  • Created various graphics for web and print.

4/2000 - 1/2003

Director of Operations/Marketing support
EVIDENCE Clinical and Pharmaceutical Research, Los Altos, CA

  • Supervised corporate headquarters operations, executive management support.

  • Developed business processes and policies.

  • Prepared proposals for clients.

  • Selected vendors and coordinated with service bureaus.

  • Planned, coordinated and implemented direct mail, published and online advertisement (publications in Applied Clinical Trials magazine (ACT), Good Clinical Practice journal (GCPj), Pharmaceutical Manufacturing and Packaging Sourcer (PMPS),, ACRP website; designed and printed promotional materials.

  • Developed and designed the corporate brand image.

  • Selected and coordinated corporate conferences and trade shows (4-5 per year), provided complete graphic support.

  • Supervised corporate website operations, managed press release content and issued newsletters.

8/1997 - 4/2000

Art Director/Operations Manager 
All Digital Club (print shop), Sunnyvale, CA

  • Managed design projects in all stages of publishing; created artwork; operated printing equipment.

  • Communicated with clients to evaluate individual project needs; prepared cost and time estimates.

7/1984 - 2/1994

Member of Technical Staff 
Moscow State University of Education, Russia

  • Performed laboratory tests.

  • Developed reports, illustrated and proofread technical documents.

  • Instructed students.

2/1996 - present

Graphic Designer (self-employment)
I-Design, Sunnyvale, CA
Contracting jobs on graphic and web design

Focusing on individual approach, establishing enthusiastic customer relations. Preparing cost and time estimates. Understanding of clients' business objectives, developing original, strategically on-target creative pieces, supervising printing of the job. 


5/2008 - 7/2008

HR Benefits Solution Classes, Learn@ADP, CA

9/1991 - 5/1992

PIOTR College of Art, Moscow, Russia.

9/1979 - 6/1984

Moscow State University of Education, Russia.
MS in Physics, Teacher Certification, Honors Diploma.

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